When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.


Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.



Duties and Taxes

Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost and will be collected upon delivery from the carriers for certain packages. These charges are the recipient’s responsibility as we are only charging the transportation fee for the packages. You may check with your country’s customs office to determine what these additional costs will be. Additional information is provided below for shipments to Canada, which may apply to other countries as well.


Additional Information

Below is some information regarding international shipments to Canada. You may reference sites such as www.thefinalcost.com to get an estimate on import costs.


Brokerage Fee

The brokerage fee is a processing fee charged by the shipping company. This fee includes completion of a customs form to indicate the contents and value of the shipment, as well as calculating taxes and duties.



When UPS Customs Brokerage handles your imports, there is no Entry Preparation Fee for routine customs clearance of UPS Worldwide Express Plus, UPS Worldwide Express, UPS Worldwide Express Saver, and UPS Worldwide Expedited shipments, including up to five classification lines. Charges may apply for more complex customs clearance procedures.




Each item entering Canada will be charged GST (General Sales Tax) and PST (Provincial Sales Tax - varies by province) based on the declared value.



Under NAFTA, items that are deemed manufactured in the US (and Mexico) are duty free. A duty (percentage) may be charged if the item is manufactured in another country.


Please take note

Orders that are placed and refused during the custom process will be subject to a 20% restocking fee. Shipping charges are NON-REFUNDABLE. By placing an order with NutraLuxe MD through our online store or by telephone, you are agreeing to our policies.